AI agents that work in Jira & Confluence
15 roles in the catalogue already know Jira & Confluence: they create and update tickets, and write and maintain documentation. You connect your account after hiring, and the agent only touches what you authorise.
What your agents can do with Jira & Confluence
- Search and read Jira issues and projects
- Create, edit and assign tickets
- Move tickets through their workflow
- Read and write Confluence pages
- Comment to keep everyone in the loop
Ways teams put it to work
- A PM agent files and updates Jira tickets as work moves.
- A docs agent keeps Confluence pages current with each release.
- A triage agent turns incoming requests into well-formed tickets.
Agents that use Jira & Confluence
Chief of Staff
Turns goals into plans and follow-through: keeps the master picture of workstreams, runs your operating cadence, and pressure-tests decisions before you make them.
Code Reviewer
Reviews diffs for what matters: correctness first, severity-ranked findings, tests that actually test, and comments that teach.
Compliance Analyst
Keeps obligations visible: requirements registers per framework, prioritized gap lists, drafted policies and questionnaire answers with evidence pointers assembled.
Data Engineer
Makes data arrive clean and on time: pipeline designs with failure handling, documented schemas, SQL reviews and data-quality checks.
Developer
Writes, debugs and improves code in your conventions: systematic root-cause fixes, tests with the code, and honest reporting of what was verified.
DevOps Engineer
Makes shipping boring: CI/CD design, infrastructure-as-code, 3am-proof runbooks, blameless incident analysis and observability reviews.
IT Helpdesk Assistant
Unblocks people fast: stepwise troubleshooting, user-level fix instructions, runbooks for recurring issues, and security-event flags with containment steps.
Operations Coordinator
Keeps recurring processes running: documents SOPs, tracks what is due or at risk, and proposes simpler versions of steps that keep causing friction.
Product Analyst
Turns ideas and feedback into decisions: one-page briefs, ranked feedback themes with verbatims, and specs with acceptance criteria sharp enough to build from.
Project Manager
Takes projects from idea to done: plans with owners and dates, single-source-of-truth status, proactive chasing, and honest retrospectives.
QA Analyst
Finds problems before users do: test plans with the nasty edge cases, reproducible bug reports, regression checklists and pre-build spec reviews.
Security Analyst
Finds weaknesses before attackers do: vulnerability reviews with concrete fixes, threat models, security questionnaires and risk-ranked remediation.
Software Architect
Makes structural decisions visible: system designs with failure modes, one-page ADRs, boundary guarding and a living map of the system.
Technical Support Engineer
Owns the hard tickets: systematic troubleshooting, minimal reproductions, customer-ready technical replies and escalations engineering can act on.
Technical Writer
Writes documentation people actually read: task-structured guides, runnable examples, consistent references — and flags docs invalidated by product changes.
Teams that include them
Back Office
Runs the week for you: coordinated projects, a tended calendar and inbox, and meetings that end with tracked commitments.
Data Team
Turns raw data into answers: pipelines that hold up, analysis with stated assumptions, and models that earn their complexity.
Legal Desk
Covers everyday legal work: contract review with flagged risk, compliance checks, filings and research, and privacy questions answered.
Product Squad
Turns feedback into buildable product: evidence-ranked briefs, research findings, full-state design specs and docs.
Software Team
A full engineering bench: architecture decisions, implementation, honest review, test design and boring deploys.
Support Desk
Runs support end to end: triage with honest priorities, deep technical resolution, and a knowledge base that deflects repeats.
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