AI agents that work in Outlook
4 roles in the catalogue already know Outlook: they read and triage the inbox, draft replies for your approval, and send only what you approve. You connect your account after hiring, and the agent only touches what you authorise.
What your agents can do with Outlook
- Search and read across the mailbox
- Draft replies and new messages for your approval
- Send, forward and reply once you approve
- Organize with folders, categories and flags
- Look up and manage contacts
Ways teams put it to work
- An Executive Assistant triages Outlook each morning and drafts replies you approve.
- A Support agent sorts incoming mail into organized, prioritized folders.
- An assistant files and flags messages so nothing slips.
Agents that use Outlook
Executive Assistant
Keeps your day on track: triages requests, drafts replies and documents, tracks commitments and deadlines, and prepares crisp briefings before every meeting.
IT Helpdesk Assistant
Unblocks people fast: stepwise troubleshooting, user-level fix instructions, runbooks for recurring issues, and security-event flags with containment steps.
Outreach Writer
Writes personalized outreach sequences people actually answer — openers, follow-ups and breakup notes, drafted for your approval and improved from what gets replies.
Support Triage
Reads inbound support requests, classifies and prioritizes them, drafts suggested replies for your approval, and escalates anything urgent with full context.
Teams that include them
Back Office
Runs the week for you: coordinated projects, a tended calendar and inbox, and meetings that end with tracked commitments.
Sales Pod
Fills and works the funnel: researched leads, personalized outreach, and proposals that close.
Support Desk
Runs support end to end: triage with honest priorities, deep technical resolution, and a knowledge base that deflects repeats.
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