Crewdle AI glossary

Short definitions for the terms used across Crewdle. Each links to where the concept is covered in more depth.

Account and team

• Organization: your team workspace. It holds members, roles, billing, usage, and access settings. See Getting started.
• Member: a person in your organization with a role.
• Role: a set of permissions. Admin and Member ship by default; you can create custom roles. See Admin.
• Permission: a single capability, such as managing billing or reading API keys.

Cost

• Token: a small chunk of text, about four characters, counted for input and output. How models measure work.
• Credit: Crewdle's single usage currency. Token usage is converted to credits across every app. See Credits and billing.
• Auto top-up: automatic credit refills when your balance drops below a threshold.

AI

• Model: an AI system such as GPT, Claude, Gemini, Grok, or Llama. See Models.
• Smart routing: automatically matching each request to a model that fits, to balance quality and cost.
• Agent: an AI you give a role and tools. In Connect an agent runs on its own around the clock and decides when to act; in Forge an agent is a step inside a triggered workflow.
• Prompt: the instruction or question you give an AI. A prompt template is a reusable, saved prompt.
• Knowledge base: a curated set of documents the AI draws on to answer.
• RAG (retrieval-augmented generation): the technique of pulling relevant documents into the AI's context so answers are grounded in your content.

Automation

• Workflow: a repeatable automation built from blocks in Forge.
• Block: one step in a workflow: a trigger, an AI step, a tool, a transform, or an output.
• Trigger: the event that starts a workflow, such as an email, a file upload, a webhook, or a prompt.
• Connector / integration: a link to an outside tool like Gmail or QuickBooks that an agent or workflow can use. See Integrations.
• Webhook: a way for another system to start a workflow, or for a workflow to send a result, over the web.