Balance and billing

Crewdle is pay-as-you-go. There is no subscription and no per-seat fee. You add funds to your balance, and the AI draws on it only when it does work. Idle users and idle agents cost nothing. New accounts start with $10 in your balance, so you can try the AI before you pay anything.

Dollars and tokens

AI models measure work in tokens: small chunks of text, roughly four characters each, counted for both what you send (input) and what the model returns (output). Each model has its own price per token. Crewdle converts that token usage into dollars on one balance for everything you and your agents do.

Two simple fees

Every price starts from the provider's public list price:

• When you use a model directly, in a chat or anywhere you call a model yourself, a 30% platform fee is added: 1.3× list.
• When an added agent or team does the work, including everything it does with its tools, a 20% harness fee is added on top of the 30% platform fee: 1.5× list.
• In private AI mode, requests from an added agent or an AI automation are billed at 2.0× list instead of 1.5×. This does not apply to agent memory embeddings, which stay at the standard price. Private AI mode means the model provider keeps none of the data, and it is chosen when added. Chat has no private mode and stays at 1.3×. See Private AI mode.

The harness fee covers more than the markup suggests. It includes the dedicated secure environment your agents run in: Crewdle hosts and operates it, so there is no server to rent, no hosting bill, and no infrastructure to patch or monitor. And the harness itself enforces best practices, like context management and caching, that minimize the tokens each job consumes. See current model prices.

Tools your agents use

Work an agent does with its tools is billed like the rest of its work, at the agent rate, as part of its tasks:

• Websites & apps, Images, videos & audio, AI automations: the model usage of each step, generation or run, in dollars.
• 3D models (Blender) and Roblox games: tokens only. There is no render fee, no session fee and no seat; the screenshots the agent takes to check its work count as image tokens. Robux and Roblox upload quotas stay on your own Roblox account.

Local models are free

In the Crewdle desktop app, you can run open models from Hugging Face on your own computer. Work on a local model costs nothing, and nothing you send to it leaves your machine. Pin a chat or an added agent to a local model and it runs for free; cloud models stay available, billed as usual.

Invite a friend

Invite a friend from Invite a friend in the app sidebar or user menu. Your friend gets $10 and you get $10 on your balance. The reward goes to the organization where the link was shown, and it is valid for 1 year after it is added.

Budgets and brakes

Spending is capped where the work happens, so a busy agent never runs up a surprise:

• A monthly budget per agent. Set it from the agent's View logs panel, or in Admin → Agents. When an agent reaches its cap, it pauses and a budget card appears in the conversation: raise the budget to continue this month, or remove it.
• Project budget hold. When one member of a project reaches its cap, the whole project pauses until you decide on that card. Nothing is re-planned around the paused member, and messages sent meanwhile wait. The team's spend is shown in its header.
• The funds brake. If your organization's balance runs out, agents pause instead of failing mid-task, and a notice tells you to add funds. Add funds (or turn on auto top-up) and send your message again to continue.
• Per-task spend. Every task on the Tasks board shows what it cost, and a team's plan shows an estimate for each step before you approve it.

One bill for everything

Your agents, your chats and every tool run on the same balance and show up on one statement. The Usage dashboard in Admin breaks spend down by product, user and model, so you always know where the money goes.

Add funds and auto top-up

Add funds from Admin → Billing with the Add funds button, paid through Stripe. You get a 25% bonus on your first top-up, up to $250, once per organization. Funds you add expire after 1 year. To avoid running out, turn on auto top-up: choose a balance threshold and a top-up amount, and Crewdle refills automatically when you drop below it. You can also set a low-balance alert.

The Billing page in Admin: add funds, manage auto top-up, set a low-balance alert, and review purchase history.

Keep costs down

• Smart model routing sends routine work to cheaper models and saves the top models for hard problems. See Models.
• Pick each agent's model when you add the agent, and change it whenever you like; the agent keeps its memory.
• Role-based access limits which models and tools each role can use. See Admin.
• The usage forecast projects your month-end total and balance so there are no surprises.

Budgets per member

In addition to the monthly budget per agent, admins can set a monthly budget per member. It counts everything charged to that person and resets each calendar month (UTC). A project can also have its own monthly budget. See Admin.